What our Customers say...

Testimonials

On December 13th, Eddy Cervantes, SERVPRO of Rancho Cordova marketing representative and his team arrived. His team was very efficient and responsive. Eddy did a walk through with me before he and his team left to be sure that the job was satisfactory. His business card logo states "Like it never even happened." In this case, that was true.

My neighbor went to fill his above ground pool and found that it didn’t do very well over the winter because the side split open and flooded their yard and mine...as well as my entire living room! The staff came out same day, cleaned out all the water and put in drying machines. I recommend SERVPRO of Rancho Cordova to everyone I meet! They’re fast, thorough and very helpful. They calmed me down as I was standing in inches of water. You can definitely tell they are experts and very professional.

Thank you so much! You guys made a stressful situation much easier to handle.

Everyone involved in this tragic event had been very attentive, timely and thorough. Also extremely knowledgeable. The staff was outstanding!!

Vicky was excellent in you professionalism and thoroughness on this job!! I never expected a fire in my home could bring such pleasant people into my life.

We would like to express our appreciation to SERVPRO of Rancho Cordova for their excellent cleaning and restoration of our house due to a fire in our attic and bedroom. They were very careful in removing and replacing things throughout our house. We are deeply grateful and thankful to them.

Everything was wonderful. Your crew was very polite, courteous and respectful to us and our business. Thank you!

I appreciated the prompt service and communication during the whole process.

The people at SERVPRO of Rancho Cordova who came to my home were very kind, professional, and responsive. Sarah on the phone was wonderful and knowledgeable which helped me understand the process.

SERVPRO of Rancho Cordova did a great job for us! Our air conditioning drain system got plugged and started leaking water into our upstairs rafters. We called and with-in a few short hours they were out here with fans and dehumidifiers to get us dried. You guys have a great company with great employees.

I want to give special thanks and a note of gratitude to the wonderful gentlemen who boxed and moved my belongings and a huge wall unit. They were very kind and polite and treat my things with the same care and attention as if they were their own. This team is especially suitable for women home alone while the work is being done; I never felt uncomfortable once because they were all individually wonderful and professional people.

 

After my home was affected by smoke due to a wild fire nearby I didn't know how I was going to get the smell out. Your guys did AWESOME! Everything was great

When SERVPRO of Rancho Cordova came out and completed an Emergency Ready Plan for my business I never thought I'd use it. However over the weekend we had a small fire in our parking lot that could have quickly turned into a disaster. Since I had all my information at the tips of my fingers, I was easily able to show the fire department where everything was and the fire was put out within minutes...and there was no damage to my building!!

After my mother recently passed away we went through the process of updating her home getting ready to sell. Our contractor pulled off the entire old roof and before he could get the new one up it rained a lot unexpectedly. Every room in the house was affected. The office staff helped us so much through the entire process with our insurance company and was there for us when no one else was.

I work with a local non-profit organization that manages many different senior living facilities. We have had the pleasure of calling on SERVPRO for a variety of different types of losses; from water to fire and even to reconstruction. SERVPRO of Rancho Cordova is always prompt to respond and the job is always completed correctly and quickly. SERVPRO is always who we call when we have a disaster of any type.

Wonderful team! They were all amazing and very thorough. I had a small mold problem and they took care of it right away.

The crew did an excellent job. Our colors were difficult to match, but the crew made it happen. Our restoration looks fantastic!

Very good, rapid response. On site crew was very professional and customer service oriented! Got our business back up and running in no time.

Your crew was phenomenal! Very professional and paid close attention to all of the little details. They finished on time and even helped me with a couple of pieces of heavy furniture. ALL TENS!!

My son in law had a water problem from their washer this afternoon. I suggested he call SERVPRO. He says you guys are awesome!! I'm thinking this had best be the last problem as I already have a son and his family (9 weeks ago and still not back in their house) and now my daughter and family in my home. It had best not go in threes and I don't want trouble at our house too! You guys got him back in his home in record time. Thanks!

The other day your crew came to my home after I had a fire in my oven. Let me tell you, I have never had a better experience with people who came to perform a service. EVER! My kitchen and surrounding areas are perfect. They worked so hard and I never had to point out anything they missed - because they didn't miss a thing. My kitchen has never looked so good. I am so happy!!

Always prompt, on time and friendly. Thank you for the great service.

They were the only people in this process that were both helpful and professional!! Thank you from the bottom of my heart!